Jobs At Workforce Management Center

Workforce Management Centre is a leader in Human Resource and Business Process Outsourcing, providing customized services to our clients in the areas of Talent Sourcing, Talent Assessment, Learning & Performance and Organizational Strategy design and execution. Our expertise is in assisting organizations enhance efficiency, optimize service levels and strengthen their competitive position. We are seeking talented individuals to fill the following vacancies for our clients' organizations in major cities across the country:

Secretary – OSS/SC/13

    Job Type - Full Time
    Min Qualification - BA/BSc/HND
    Experience - 2 years
    Location - Lagos
    Job Field - Administration

Primary Responsibility: Provides business support to the Supervisor in the following ways: provides answers to routine inquiries and/or refers them to other personnel; screens visitors; assists in providing routine information to high level personnel and the public; maintains conference room calendar, arranges meetings and conferences as requested; transports confidential materials when necessary from location to location.




Qualification and competence

    HND in Secretarial study or a related discipline
    Minimum of 2 years secretarial experience in a structured environment

Direct Sales Executives – OSS/DSE/13

    Job Type - Full Time
    Min Qualification - NCE/OND
    Experience - 2 years
    Location - Lagos
    Job Field - Sales/Marketing

Primary Responsibility: promote and sell business products and services; develop and grow the business in the area of the branch where he /she is assigned; grow transaction revenue from payment & remittances business and trade; execute sales strategies and tactics; achieve monthly targets; ensure top performance as per firm’s key performance standards.

Qualification and competence

    Minimum of 2 years active sales experience
    OND/HND/BSC in any discipline

Business Bankers – OSS/BB/13

    Job Type - Full Time
    Min Qualification - BA/BSc/HND
    Location - Lagos
    Job Field - Banking

Primary Responsibility: responsible for acquiring and retaining corporate/organisation customers relationships by providing relevant banking solutions to meet customer needs following a focused cross-selling strategy; meets all sales goals and actively participates in all sales activities in the branch by engaging in a personal weekly sales activity plan

Qualification and competence

    HND/BSC
    Minimum of 2 years work experience in business relationship management in a financial institution
    Prior experience in selling products and services to corporate clients

Personal Banker – OSS/PB/13

    Job Type - Full Time
    Min Qualification - BA/BSc/HND
    Location - Lagos
    Job Field - Banking

Primary Responsibility: Responsible for managing relationship with walk in customers and individual customers. Assist customers in their selection of various accounts and financial services and also cross-sell the Bank's products
and services.

Qualification and competence

    HND/BSC in any discipline
    Understanding of standard policies and procedures in a first class financial services institution and other services providers industry is desirable.

Tellers – OSS/TE/13

    Job Type - Full Time
    Min Qualification - NCE/OND
    Location - Lagos
    Job Field - Banking

Primary Responsibility: Cash cheques and pay out money after properly verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds; receive cheques and cash for deposit, verify amounts, and check accuracy of deposit slips.

Qualification and competence

    OND/HND in any discipline
    Applied knowledge of banking software and understanding of banking processes
    Minimum of 2 years relevant experience in a financial institution.

Recruitment Officer – OSS/RO/13

    Job Type - Full Time
    Min Qualification - BA/BSc/HND
    Location - Lagos
    Job Field - Human Resources

Primary Responsibility: Source for suitable candidates in all locations, use different assessment tools to select the right candidate within a given turnaround time.

Qualification and competence

    BSC/HND in any discipline
    Prior 2 year experience in similar role in a performance driven Human Resource Consulting firm running recruitment projects across the country

Call Centre Agent – OSS/CCA/13

    Job Type - Full Time
    Min Qualification - NCE/OND
    Location - Lagos
    Job Field - Customer Care

Primary Responsibility: Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of information in a timely manner; Initiates and/or implements corrective action as needed in order to ensure that excellent standard of service and a high level of customer satisfaction is maintained

Qualification and competence

    Minimum of OND in any discipline
    Excellent spoken English with impressive interpersonal skills
    Must be Computer literate

Client Services Executive/Officer – OSS/CSSO/13

    Job Type - Full Time
    Min Qualification - BA/BSc/HND
    Location - Lagos
    Job Field - Customer Care

Primary Responsibility: Handle transactions and answer customer queries; decipher customer needs and offer the best solution based on company policies; effectively communicate ideas, suggestions and answers; refer customers to people who specialize with the type of problem or query they present; offer upgrades and new banking services or products

Qualification and competence

    HND/BSc in any discipline
    Prior experience in similar role in a financial institution or a service driven environment

Method of Application

Interested and qualified candidates should please log on to: http://www.jobs.wfmcentre.com/application/